When solving problems with enterprise applications, the first challenge is to reproduce the error. This is the basic starting point of any problem resolution process - programmers need to reproduce problems to fix their code, testers must verify and document defect reports before sending them to development, and support teams need to understand the specific details of a problem before escalating user issues. It sounds simple enough, but for enterprise applications this can be an extraordinarily complex and costly process. Re-creating the environment, re-populating the database, and generating the required load on the servers is a tedious, manual process that involves many teams. There is a clear need for corporate IT to be able to automatically reproduce any problem, from anywhere in the world, without needing to reproduce it using brute force.

Join Theresa Lanowitz, analyst from voke, and Jonathan Lindo, CEO and Founder of Replay Solutions for a discussion of current challenges in today's application problem resolution processes and suggestions for how application development teams can dramatically shorten the process of fixing defects to speed time-to-market. This session will give practical guidance on how your application team can:

• Save money and increase efficiency by eliminating complex processes needed to reproduce defects
• Improve collaboration between geographically disperse teams
• Increase application quality by fixing those hard to find or intermittent defects

Replay Solutions provides application problem resolution products that dramatically shorten the process of fixing defects to speed time-to-market. ReplayDIRECTOR functions like a DVR for enterprise applications - recording all inputs and events affecting your application while it is running, then replaying those steps to execute the code in exactly the same way and reproduce the error without needing to reproduce the environment the defect occurred in.